Centerville, Utah
0 comments

In the month of August 2013 I signed up for a Free Trial and had specific requirements for my online store layout and functionality, the sales person Matt Adkins SOLD me the product and I signed up for 2 plans on August 21 2013. Once I started working on the site I realized that all my requirements are not there and in order for me to have those things I need to purchase a template and pay additionally for the customization of it – this was confirmed by a Support Team 8/28/2013 that whatever was sold to me is not doable without extra money.

When I called Matt Adkins ext 519 8/28 and said that I would like to cancel my account and get my money back, as all that was promised was a lie… he totally switched from the nice sales person to the sarcastic and rude and started arguing with me that the Support guy was incompetent and had no idea what was talking about and when I asked for his manager he refused to provide the name or ext… Basically he didn’t want to refund the money and did everything to shut me up… Volusion = Liars

Monetary Loss: $85.

Company wrote 0 public responses to the review from Aug 28, 2013.
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