I have been trying to cancel my volusion accounts for over 2 years and get nothing but lies and being told that it is my fault. You can do a wordpress that is a much nicer site for virtually no cost with $4 hosting.
Do not get caught in their trap and billed for years after they refuse to cancel your account.
They will ask you to open a ticket and send you to links that do not work. They offer no direct contact with anyone except sales that tells you lie after lie after lie month after month, year after year.