Volusion
Volusion Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Volusion has 1.5 star rating based on 54 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Misleading but very nice sales people, Have a good pitch, Allows you to modify.
Cons: Deceptive marketing, Customer service, Account management.Recent recommendations regarding this business are as follows: "In the process of looking.", "Volusion is great you all should join volusion", "Good website allows you to do lot's of modifications to customize the pages so they can do what you want. I modified a template so that it would show 4 images not just 2 like the template was designed to do.", "Go with Big Commerce if B2B + wholesale & B2C or Shopify if B2C", "Avoid at all costs, any alternative is less bad than Volusion".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Volusion has 1.5 star rating based on 54 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Misleading but very nice sales people, Have a good pitch, Allows you to modify.
Cons: Deceptive marketing, Customer service, Account management.Recent recommendations regarding this business are as follows: "In the process of looking.", "Volusion is great you all should join volusion", "Good website allows you to do lot's of modifications to customize the pages so they can do what you want. I modified a template so that it would show 4 images not just 2 like the template was designed to do.", "Go with Big Commerce if B2B + wholesale & B2C or Shopify if B2C", "Avoid at all costs, any alternative is less bad than Volusion".
Most users ask Volusion for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy money stuck in volution
- Money stuck
- Want back
Preferred solution: Full refund
I haven't received my funds in my Binance account
User's recommendation: Volusion is great you all should join volusion
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible Customer Service. Cannot even change my password.
- Terrible customer service
Preferred solution: I want customer service, so I can process my orders.
User's recommendation: In the process of looking.
I haven't received my funds in my Binance account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Queens, New YorkEmails appear and disappear within seconds
Preferred solution: Let the company propose a solution
Pissed off
Grew to fast!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVolusion Email
- Allows you to modify
- Even email accounts
Preferred solution: Need to get my emails transfer to Rackspace. I closed my business last month and no one told me how to get this done.
User's recommendation: Good website allows you to do lot's of modifications to customize the pages so they can do what you want. I modified a template so that it would show 4 images not just 2 like the template was designed to do.
Account Held Hostage - Monthly Rate Raised 600%
User's recommendation: Go with Big Commerce if B2B + wholesale & B2C or Shopify if B2C
Volusion stole $80,000 + all future revenue.
- All
Preferred solution: I want the stolen money back.
User's recommendation: Avoid at all costs, any alternative is less bad than Volusion
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAvoid at all costs! Worst company I've ever dealt with!
- Deceptive marketing
- Unethical business and billing practices
- Customer service
Preferred solution: I'd like all the stolen money back, a written letter of apology and/or for this review to be published if both of the first two are not met.
Terrible support service
Absolute scammers! be aware of this company
- Single page checkout
- Even email accounts
- Even email accounts were extra
Preferred solution: Full refund
RUN from Volusion
- Being swindled into something they could not deliver
Preferred solution: Full refund
Will not take responsibility
Deception with billing Scammers
I have been a customer with volusion since 2014 paying 79 a month. They raised my payment to 215 a month without my permission.
I did not sign anything or press an authorization button. They just charged my credit card the higher price.
I have been on the phone and they said they would credit my account for one month. These people plainly stole my money. There email states that Volusion predicted that customers would call them in October of 2018 to change their plans.
Predicted. I think a class action lawsuit should be started against these common criminal. I am currently been on hold with the company for hours. Delays and not on willing to return my money.
Please email Hoganpond@***.com if you are interested in a class action lawsuit against Volusion. I can file the lawsuit online and turn it over to some Austin Attorneys.
- I was a good paying customer for 5 years
- Changed my plan bill went 79 to 215
About
Volusion is a company which is intended to provide an easy and affordable way for people to sell their products online. The company's mission is to help business succeed online by providing the most innovative, user-friendly ecommerce software available. Volusion was started by Kevin Sproles in his bedroom. Along the way, Volusion has been proud to help launch thousands of online businesses, all while giving back to the community and building a passionate team of ecommerce experts. The main services of the company are Overview, Web Design, Credit Card Processing, Marketing, SSL Certificates, Fraud Scour as well as Domain Names. Volusion is headquartered in Austin, TX. It has been on the market since 1999.
Volusion is ranked 77 out of 1070 in Web Design and Development category
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We went from $350.00 a month to $1,975.00. Minimal ways to integrate Time to leave:)
Our company was a client since 2016 and now in 2020 they raised our rate from a high enough $350.00 a month to over $1,900.00 monthly. Telling us it is based on our sales now. Going elsewhere!