Volusion
Reviews and Complaints
DO NOT USE VOLUSION!!!
VOLUSION SUCKS!!! They have all sorts of hidden charges and WILL lie to you about it!
I paid to build my website for 2 months and never went live because I saw this $65 merchant fee charge debited from my bank account. You can't find this charge anywhere online at all until the bill comes in the mail after you already have your money taken out. So I canceled my account because I felt like it is shady to hide that big of a charge from their customers and I still got charged the $65 fee after my account was cancelled for a month! They said I had to send and email and call...WTF?!
Calling isn't good enough? It would have been nice of them to tell me when I was on the phone with them but NO they wanted my money so they charged me another month even thought I never even used my merchant account. When I called in to get a refund today they wouldn't issue me one even though they took the payment out today. So in total I spent $373 for 2 months of volusion account on top of a $175 merchant fee which I never used, That's $548 for 2 months not to mention all the time it took to build my website only to cancel it and have to go to a new platform and start all over again.
DON'T GET RIPPED OFF!!! I switched to Shopify and am very happy there.
Volusion-Buyer Beware! VERY poor customer service.
Preferred solution: Full refund
Volusion hurt my small business financially. I was devastated.
- Customer service
- Templates
- Design
Preferred solution: Let the company propose a solution
Review about Cancelled Service Charges
Volusion Membership Review
Do Not Use Volusion - Very Very Bad Ecommerce Platform
VOLUSION SCAM NO INTEGRITY! AVOID THIS COMPANIES *** ARTIST ! ! THEY WILL SCHEME ON YOU ANY DOLLAR, NO REFUNDS, CORNER YOU & TRY TO *** YOU OVER ! THEY ARE SCAMMERS 100%
UPGRADE? ROTFLMAO!
I opened a ticket and after two days i had to call to get feed back on the issue
Volusion Platform Update Train Wrecks Sales
Volusion = Liars
SERVICE ALWAYS DOWN!
Unprofessional cancellation service/ After service
No service and No refund BIG LIARS!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Phoenix, ArizonaLots of options - DO NOT CHOOSE VOLUSION!
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Volusion is a dishonest company, they add services without your consent, they lie about giving you free upgraded service and then charge you extra. The person supposed to help me set up the website admitted never having taken a look at the site.
When you cancel services, each service must be cancelled separately but they never tell you that and keep quietly charging you for months, knowing you are not using their services, and when you finally cancel it all they still charge you a termination fee. They are scammers, a TRAP, KEEP OUT.
I had the same problem. They tried to collect money through my bank account .
I had to out a stop on it. Now they threaten with collection agencies.
I had a nightmare of a problem with Volusion! My $15/month plan turned into $525 because of all their hidden charges!
They also tried charging me $99 for cancelling my merchant account before 3 years, but I only had the plan for 30 days and there is a 45-day grace period that most people don't know about!!
Volusion is the worst company EVER!!