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  • From mobile
  • Volusion
  • Apr 28
  • by anonymous
  • #628103

It sucks, dont sale.nothing and you waiste you effort time and money, worst customer service, gives you.a hard time since.day one. Add comment

  • From mobile
  • Volusion
  • Apr 28
  • by anonymous
  • #628102

Terrible horrible company gves you.a.hard time since day one, when you finally get your online store.set up.you.get no customers so is a waste of time.and money i am starting to find out. Add comment

  • From mobile
  • Volusion
  • Apr 26
  • by anonymous
  • #627357

Sold me a overpriced unusable template and won't work with me to fix the problems in their own poorly designed template. Everytime I contact for assistance they try to sell me something. Add comment

  • Apr 24
  • Web design
  • Miami, Florida
  • Website Service
  • 31
  • REVIEW RATING 4/5

For months I was dealing with Matt Wallan (Sales Manager) then Oscar Salmon, I was paying monthly service of $65+, a few months later I reduced to the $35+ plan. Always had great service. Now we have this going on, unbelievable that a company the size of Volusion try's to scam people in this way. I cancelled this account with Volusion over a year ago. Volusion has continued to charge my... Read more

Was this review helpful? 1 0

  • Mar 23
  • Web design
  • Cumming, Georgia
  • Account Charge
  • 19
  • REVIEW RATING 4/5

Even though they acknowledge that I canceled service they continued to take money from my account. They did not process any transactions and they had no partner charges from the gateway provider because I canceled them as well. They state they sent an email, which I never received. When I requested a copy they state that I had to reply to the email to have the service canceled. When I canceled... Read more

Was this review helpful? 1 0

  • Feb 13
  • Web design
  • New York, New York
  • Online Store
  • 86
  • REVIEW RATING 4/5

I was extremely disappointed in this company. At first they make it sound that it easy to have a website to sell items. After signing up there are a lot of costs attached to the monthly fee. They charge a monthly fee in order to process credit cards and a percentage of the sale which I expected but was not aware of the $33.82 fee to accept credit cards. Then they constantly call at the beginning... Read more

Was this review helpful? 0 0

  • Jan 23
  • Web design
  • Vancouver, Washington
  • Web Hosting
  • 59
  • REVIEW RATING 4/5

I should have listened to my first impressions. Someone said to check out Shopify. Volution was advertised under their google search of shopify saying it was better that shopify for a few reasons. So after 2 calls with customers service and trying a few templates I bought a premium and it has been the worst experience since. And worst of all, this part is so ***... I tried to cancel... Read more

Was this review helpful? 1 0

  • Nov 11, 2014
  • Web design
  • Cincinnati, Ohio
  • Ecommerce Platform
  • 173
  • REVIEW RATING 4/5

I have a small business, which I started on Etsy. I started with Volusion, purchased their template for $150. It never loaded properly. They charged me $100 to fix THEIR template. My shopping cart rarely worked. They charged me well over $2,000 for SEO work, which got me nowhere. I canceled my account, and told them I wanted EVERYTHING canceled. I was hit the next month with a $63 gateway fee. I... Read more

Was this review helpful? 1 2

  • Oct 06, 2014
  • Web design
  • Hidden Charges
  • 110
  • REVIEW RATING 4/5

VOLUSION SUCKS!!! They have all sorts of hidden charges and WILL lie to you about it! I paid to build my website for 2 months and never went live because I saw this $65 merchant fee charge debited from my bank account. You can't find this charge anywhere online at all until the bill comes in the mail after you already have your money taken out. So I canceled my account because I felt like it is... Read more

Was this review helpful? 3 1

  • Sep 13, 2014
  • Web design
  • Ecommerce Software
  • 77
  • REVIEW RATING 4/5

I signed up with Volusion only because of their free "migration" offer and promises of a better platform. What a joke! None of the products were migrated correctly-so I spent weeks trying to correct the work they did. The on-boarding sessions was a waste of time. Very few free templates-all the nice ones are very pricey. Every ticket put in for help took days to get a response and then they did... Read more

Was this review helpful? 3 1

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