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  • Jun 23
  • Hosting
  • Hemet, California
  • Premium Package
  • 26
  • REVIEW RATING 3/5

Good sales pitch! Salesman says the features I am requesting is part of their premium package. Awesome. Sign up for premium package account manager later states it's a customized feature and I will need to contact a third party developer to customize for me. Really! what a waste of time!!! Someone got sales, only problem it wasn't me. Thank you for the waste of time. Found a small shop to do for... Read more

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  • Jun 16
  • Web design
  • Reidsville, North Carolina
  • Cancellation Policy
  • 26
  • REVIEW RATING 3/5

Canceled and they kept saying I didn't respond to email sent by them. My wife called and they said she couldn't cancel it. I called and they gave me all kind of lines about this or that and tried to charge me a 99.00 cancellation fee. They don't tell you oh you have to cancel two different things so they keep debiting your account. I called, I emailed, I had my wife call, I called and emailed... Read more

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  • From mobile
  • Volusion
  • Apr 28
  • by anonymous
  • #628103

It sucks, dont sale.nothing and you waiste you effort time and money, worst customer service, gives you.a hard time since.day one. Add comment

  • From mobile
  • Volusion
  • Apr 28
  • by anonymous
  • #628102

Terrible horrible company gves you.a.hard time since day one, when you finally get your online store.set up.you.get no customers so is a waste of time.and money i am starting to find out. Add comment

  • From mobile
  • Volusion
  • Apr 26
  • by anonymous
  • #627357

Sold me a overpriced unusable template and won't work with me to fix the problems in their own poorly designed template. Everytime I contact for assistance they try to sell me something. Add comment

  • Apr 24
  • Web design
  • Miami, Florida
  • Website Service
  • 61
  • REVIEW RATING 4/5

For months I was dealing with Matt Wallan (Sales Manager) then Oscar Salmon, I was paying monthly service of $65+, a few months later I reduced to the $35+ plan. Always had great service. Now we have this going on, unbelievable that a company the size of Volusion try's to scam people in this way. I cancelled this account with Volusion over a year ago. Volusion has continued to charge my... Read more

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  • Mar 23
  • Web design
  • Cumming, Georgia
  • Account Charge
  • 36
  • REVIEW RATING 4/5

Even though they acknowledge that I canceled service they continued to take money from my account. They did not process any transactions and they had no partner charges from the gateway provider because I canceled them as well. They state they sent an email, which I never received. When I requested a copy they state that I had to reply to the email to have the service canceled. When I canceled... Read more

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  • Feb 13
  • Web design
  • New York, New York
  • Online Store
  • 109
  • REVIEW RATING 4/5

I was extremely disappointed in this company. At first they make it sound that it easy to have a website to sell items. After signing up there are a lot of costs attached to the monthly fee. They charge a monthly fee in order to process credit cards and a percentage of the sale which I expected but was not aware of the $33.82 fee to accept credit cards. Then they constantly call at the beginning... Read more

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  • Jan 23
  • Web design
  • Vancouver, Washington
  • Web Hosting
  • 72
  • REVIEW RATING 4/5

I should have listened to my first impressions. Someone said to check out Shopify. Volution was advertised under their google search of shopify saying it was better that shopify for a few reasons. So after 2 calls with customers service and trying a few templates I bought a premium and it has been the worst experience since. And worst of all, this part is so ***... I tried to cancel... Read more

Was this review helpful? 1 0

  • Nov 11, 2014
  • Web design
  • Cincinnati, Ohio
  • Ecommerce Platform
  • 200
  • REVIEW RATING 4/5

I have a small business, which I started on Etsy. I started with Volusion, purchased their template for $150. It never loaded properly. They charged me $100 to fix THEIR template. My shopping cart rarely worked. They charged me well over $2,000 for SEO work, which got me nowhere. I canceled my account, and told them I wanted EVERYTHING canceled. I was hit the next month with a $63 gateway fee. I... Read more

Was this review helpful? 1 3

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